Tiger teams are assembled to focus on the resolution of a specific computer or network performance problem that is impacting customer satisfaction and business profitability.
Key Benefits
- Shorten problem duration by bringing experienced performance analysts to determine the cause of the slowdown and recommend solutions
- Reduce loss of productivity and revenue arising from chronic performance problems
Capabilities
Depending on the situation, this service is provided either by our consultants or by a combination of our consultants and the customer's staff forming a virtual team that concentrates on resolving the problem. This type of service has clear closure and the virtual team life ends when the problem has been finally resolved.